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Chapter 6 Troubleshooting
105
Check the toner status using the EPSON Status Monitor 3 utility.
If the status monitor displays the
Toner Low
message, you need
to replace the developer cartridge. For instructions, see
“Replacing the Developer Cartridge” on page 77.
To check that the photoconductor unit and the developer
cartridge are correctly installed, see Chapter 5, “Replacing
Consumables.”
The problem may be with your software program or your
interface cable. Try printing a status sheet through the printer
driver. If blank pages continue to print, the problem may be with
the printer. Turn off the printer and contact your dealer.
Your paper may be moist or damp. The higher the moisture
content of the paper, the lighter the printed output. Do not store
paper in a humid or damp environment.
The
Toner Save
mode may be on. Turn off the
Toner Save
mode
using the printer driver.
Darken the Density setting in the printer driver.
Turn off the printer. Take out the developer cartridge, shake it
gently from side to side to distribute the toner, and then reinstall
it. If the problem persists, see Chapter 5, “Replacing
Consumables.”
Completely blank pages
The printed image is light or faint