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Troubleshooting 239
R4CE640
long.bk Rev. E
A5 size TROUB.FM
6/10/04
R
Proof Sign-off:
ABE J.Hashimoto, K.Iwamura
M.Ishigami
S. Halvorson
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Areas are missing in the printed image
Completely blank pages are output
Cause What to do
Your paper may be moist or
damp.
This printer is sensitive to moisture
absorbed by the paper. The higher the
moisture content in the paper, the
lighter the printout. Do not store paper
in a humid or damp environment.
You may not be using the
correct type of paper for your
printer.
If the surface of your paper is too rough,
printed characters may appear
distorted or broken. EPSON special
paper or smooth, high-quality copier
paper is recommended for best results.
See “Available paper types” on page
272 for information on choosing paper.
Cause What to do
The printer may have loaded
more than one sheet at a time.
Remove the paper stack and fan it. Tap
it on a flat surface to even the edges.
Then reload the paper.
There may be no toner left in
the Toner cartridge.
If the message on the LCD panel or in
the EPSON Status Monitor 3 indicates
that the amount of toner is low, see
“Replacing a toner cartridge” on page
182.
The problem may be with your
application or interface cable.
Print out a status sheet. See “Printing a
Status Sheet” on page 227. If a blank
page is ejected, the problem may be
with the printer. Turn off the printer
and contact your dealer.