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242 Troubleshooting
R4CE640
long.bk Rev. E
A5 size TROUB.FM
6/10/04
L
Proof Sign-off:
ABE J.Hashimoto, K.Iwamura
M.Ishigami
S. Halvorson
Paper Handling Problems
Paper does not feed properly
Problems When Using Options
To confirm your options are installed correctly, print a status
Cause What to do
The paper guides are not set
correctly.
Make sure that the paper guides in all
the paper cassettes are set in the correct
paper size positions.
The paper source setting may
not be correct.
Make sure that you have selected the
correct paper source in your
application.
There may be no paper in the
cassettes.
Load paper.
The size of loaded paper
differs from the control panel
setting.
Make sure that the correct paper size is
set in the control panel’s Paper Source
and MP Tray Size settings.
Too many sheets may be
loaded in the MP tray or paper
cassettes.
Make sure that you have not tried to
load too many sheets of paper. For the
maximum paper capacity for each
paper source, see “MP tray” on page 26.
If paper does not feed from the
optional
500-Sheet/1000-Sheet Paper
Cassette Unit, the unit may not
be installed properly.
For instructions on installing the unit,
see “500-Sheet/1000-Sheet Paper
Cassette Unit” on page 160.