Filter
Top Products
Troubleshooting Page 58
Indicator Li
g
hts
If an error occurs, the scanner stops operating. The
READY
and
ERROR
lights indicate the type of error.
ERROR
light
READY
light
Error
type Solution
On On Command
error
The scanner has received incorrect commands from your
scanning software. Try rescanning the document. If the error still
occurs, try restarting the scanner.
Flashing Off Interface
error
The interface setup is wrong or the scanner is not properly
connected to the computer. Check the interface connection.
Then push the
RESET
button or turn the scanner off and on.
Flashing Flashing Fatal error The problem could be:
◗
The transportation lock is not in the UNLOCK position.
◗
The fluorescent lamp may need to be replaced.
◗
The scanner is malfunctioning
Check that the transportation lock is unlocked, then push the
RESET
button. If the scanner still doesn’t operate properly, turn
it off and on. If the problem persists or it occurs repeatedly,
consult your dealer.
Off Off Option
error
There’s a problem with the TPU or ADF. Check that the option is
set up correctly, and that its cover is closed. If you have an ADF,
remove any jammed paper and make sure tthere’s paper loaded
in the feeder tray.