Filter
Top Products
Troubleshooting Page 65
The image cannot be printed, the printout is garbled, or the printout is not an image.
Color stripes appear when scanning film.
A line appears in the scanned image when you’re using the ADF unit.
Problem Solution
Your printer may be
causing the problem.
Check that the printer is properly connected to the computer and is
correctly set up. (See your printer manual for instructions.)
Your printer software
may be causing the
problem.
Check that your printer software is properly installed and configured.
(See your software manual for details.)
Problem Solution
Your scan is being
distorted by an effect
known as Newton’s
Ring.
Try scanning the film upside down. Newton’s Ring is an optical
phenomenon that occurs when two very thin membranes such as
film surfaces or soap bubble surfaces meet.
Problem Solution
The narrow window
near the ADF’s
mounting bracket is
dirty.
Clean the window with a soft, dry, lint-free cloth.