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Troubleshooting Page 66
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Problems
The image does not look the same as the original.
Printed colors are different from those in the original image.
Problem Solution
Your application
software settings may
be incorrect.
Try different image settings in your scanner software. (If you’re using
EPSON TWAIN Pro, first try changing the
Destination
to see if your
problem may be screen or printer calibration.)
Your application may not have sufficient color matching and color
management features, or these components of your software may not
be correctly installed. (See your software manual for details.)
Your application
software may not be
set up correctly to
import your image.
If you are importing a scanned-image file into your application software,
make sure the file format is one your software can read. Also check that
the image settings in your application are appropriate for the type of
image you want to scan. (See your software manual for details.)
Problem Solution
You’re experiencing
normal color matching
problems.
Exact color matching is very difficult. Check your software and printer
manuals for information on color matching and calibration.
If you’re using a TPU,
it may be letting in
external light.
Make sure the TPU is closed and that the narrow window near the
hinges is covered.