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Lights Problem and solution
Ink expended
An ink cartridge is expended or not installed. Replace the ink cartridge for which an error is
indicated with a new one. If the light is still on
after you have replaced the cartridge, it may not
be installed correctly. Reinstall the ink cartridge
so that it clicks into place.
& “Replacing an ink cartridge” on page 60
Wrong cartridge
The currently installed ink cartridge cannot be
used with the printer.
Replace the incompatible cartridge for which an
error is indicated with an appropriate ink
cartridge.
& “Replacing an ink cartridge” on page 60
Incorrectly installed ink cartridge
An ink cartridge is not installed correctly. Reinsert the ink cartridge for which an error is
indicated.
& “The ink light is flashing or is on after you
replace the cartridge” on page 96
Ink low
An ink cartridge is nearly expended. Obtain a replacement ink cartridge. To determine
which cartridge is nearly expended, check the ink
cartridge status.
& “Checking the ink cartridge status” on
page 57
Maintenance box is at end
The maintenance box is at the end of its service
life.
Press the B button and the I button at the same
time to clear the error, and then replace the
maintenance box with a new one.
& “Replacing a maintenance box” on page 63
Wrong maintenance box
The currently installed maintenance box cannot
be used with the printer.
Press the B button and the I button at the same
time to clear the error, and then replace the
incompatible maintenance box with an
appropriate maintenance box.
& “Replacing a maintenance box” on page 63
No maintenance box
Maintenance box is not installed.
Press the B button and the I button at the same
time to clear the error, and then insert the
maintenance box.
& “Replacing a maintenance box” on page 63
Maintenance box is near end
The maintenance box is nearing the end of its
service life.
Obtain a replacement maintenance box.
WP-4011/4015/4020/4025 User’s Guide
Troubleshooting
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