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2. Pull out the paper cassette, then carefully remove any jammed paper.
3. Make sure the paper you loaded is under the edge guides.
4. Keep the cassette flat as you insert it.
5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Auto Duplexer
Paper Jam Problems Inside the Product
If you see a message that paper has jammed inside the product, follow the steps here.
1. Cancel the print job, if necessary.
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