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20 Maintaining Your Product
Cleaning the Print Head
If print quality has declined and the nozzle check indicates clogged nozzles, you can clean
the print head. Print head cleaning uses ink, so clean it only if necessary.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be
able to clean it when a cartridge is low. You must replace the cartridge first
(see
page 22).
1. Load a few sheets of plain paper in the lower paper cassette (cassette 2).
2. Press if necessary, press l or r to select
Setup, then press OK.
3. Press u or d to select
Maintenance, press OK, select Head Cleaning, then press OK
again.
4. Press x.
Cleaning takes a few minutes. When it’s finished, you see a message on the display
screen.
Caution: Never turn off the printer during head cleaning or you may damage it. Do
not open the scanner unit or insert the CD/DVD tray during head cleaning.
5. Select Print nozzle check pattern, press OK, then press x to run a nozzle check and
confirm that the print head is clean.
6. If there are still gaps or lines, or the test patterns are faint, run another cleaning cycle
and check the nozzles again.
Note: If you don’t see any improvement after cleaning the print head four times, turn
off the printer and wait at least six hours to let any dried ink soften. Then try cleaning
the print head again. If quality does not improve, one of the ink cartridges may need to
be replaced. If that doesn’t help, contact Epson as described on page 31.
If you do not use your printer often, it is a good idea to print a few pages at least once a
month to maintain good print quality.
Checking Ink Levels
You can check the ink levels anytime right on the LCD screen. To check the ink levels with
your Windows or Mac OS X software, see the instructions in your online User’s Guide.
Note: You cannot print or copy when an ink cartridge is expended even if the other
cartridges are not expended. Replace any expended cartridges before printing or
copying.
1. Press if necessary, press l or r to select Setup, then press OK.
2. Press
OK again to select Ink Levels.
The ink cartridge status is displayed. See page 22 to replace a cartridge, if necessary.