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RESTRICTED USE ONLY Fargo Electronics, Inc.
HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1)
5-1
Section 5: General Troubleshooting
The purpose of this section is to provide the User with specific procedures relating to the
LCD Messages, Communication Errors, Card Feeding Errors, Encoding Errors, Printing
Process Errors, Transfer Process Errors and Diagnosing the Image Problems for the Printer.
Important! Card Printers require highly specialized print Ribbons to function properly. To
maximize Printer life, reliability, printed card quality and durability, you must use only
Certified Supplies. For this reason, your Fargo warranty is void, where not prohibited by law,
if you use non-Certified Supplies. To order additional materials, please contact your
authorized reseller.
LCD Messages
The LCD display shows the current status of the Printer. Refer to the cause and solution
tables in this section for all possible LCD messages. (Note: These tables display the LCD
messages in alphabetical order. If the LCD message is communicating an error or requires
an action, these tables will also offer a solution to what should be done.)