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HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1)
5-23
Troubleshooting with the Printer Error Message Table (continued)
Printer Error
Message
Cause Solution
Ribbon RFID Error The ribbon tag information
is corrupted or incorrect.
Check that the Ribbon is installed
properly. Cancel is the only option.
Press the Cancel Print button from
the Driver’s display dialog, or the
Cancel button located on the
Printer's LCD display.
Wrong Ribbon
Installed
An incorrect ribbon has
been installed, or a driver
setting is incorrect.
Check that the ribbon is correct for
the printer and job. Press the
Resume button located on the
Printer's LCD display to continue
printing.
To cancel the print, press the
Cancel Print button from the
Driver’s display dialog, or the
Cancel button located on the
Printer's LCD display.
No Ribbon Installed No Print Ribbon is
installed in the Printer.
Install the correct Ribbon and press
Resume on the LCD display.
Ribbon Out The Print Ribbon installed
in the printer is empty.
Install a new Ribbon and press
Resume on the LCD display.