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RESTRICTED USE ONLY Fargo Electronics, Inc.
HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1)
5-21
Troubleshooting with the Printer Error Message Table (continued)
Printer Error
Message
Cause Solution
Card Jam (Output) A Card has become
jammed in the Printer's
Flipper Table.
a. Open the Printer’s Front Cover
and the Output Module Cover.
b. Clear any cards in the Flipper
Table by using the Forward
and/or Back buttons located on
the Printer's LCD display.
c. Close the Printer’s Front Cover.
d. Press the Resume button
located on the Printer's LCD
display to continue printing.
e. To cancel the print, press the
Cancel Print button from the
Driver's display dialog or the
Cancel button on the Printer's
LCD display.
Card Eject Error The Printer is unable to
eject a card.
Please check Printer for a card jam
or other obstruction and press the
Resume button located on the
Printer's LCD display to continue
printing.
To cancel the print, press the
Cancel Print button from the
Driver's display dialog or the Cancel
button located on the Printer's LCD
display.