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HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1)
5-16
Troubleshooting with the LCD Error Message Table (continued)
LCD Error Message Cause Solution
Reinsert Ribbon
(PC Error Message
No. 141)
The Ribbon must be
reinserted for proper
functioning of the Printer.
Reinsert the Ribbon or press
Resume.
Remove Card
(PC Error Message
No. 68)
A card is jammed in the Print
Station or card flipping area
of the Printer.
Clear the jam and press
Cancel.
Remove Ribbon
(PC Error Message
No. 139)
The print Ribbon is not
installed properly or has
been damaged.
Verify the correct Ribbon is
installed in the Ribbon
Cartridge.
Remove it and replace it with
the correct Ribbon.
Ribbon Break/Jam
(PC Error Message
No. 99, 108, and
109)
The Ribbon is not able to
find the next panel correctly.
Check for jams/breaks.
If jammed, clear the jam. If
broken, repair by taping the
Ribbon back on to the take-up
core.
Press Resume to continue or
Cancel to abort.
Ribbon Low
(PC Error Message
No. 92)
The print Ribbon will soon
run out.
If printing a large number of
cards, replace the Ribbon now
or monitor the Printer until the
Ribbon is gone and install a
new Ribbon.