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● The PC cannot be turned on or the power lamp does not light up.
Make sure that the power cable is correctly connected to the outlet.
● Data cannot be read from the CD-ROM drive.
Check the following:
● Is the CD placed correctly? If not, reset it with its label side facing left.
● Is the CD placed in the opposite direction? If so, reset it with its label side facing left.
● Is the CD dirty or wet? If so, wipe it with a dry, soft cloth from the center to the outer edge.
● Is the CD damaged or extremely deformed? If so, replace it.
● Does the CD conform to the specifications? If not, use a conforming CD.
● The characters entered using the keyboard are not displayed.
Is the keyboard connected correctly?
● The mouse cursor does not move.
Is the mouse connected correctly?
● The SCSI device connected via a SCSI card is not recognized by Windows.
Check the following:
● Is a SCSI card driver installed? Confirm it as follows:
• For Windows 98/Me
1 Double-click the [System] icon on the [Control Panel] window.
2 Click the [Device Manager] tab to check that a SCSI controller has been registered.
If not, double-click the [Hardware] icon on the [Control Panel] window to detect the
SCSI card and install a driver.
• For Windows 2000
1 Double-click the [System] icon on the [Control Panel] window.
2 Click the [Hardware] tab.
3 Click the [Device Manager] to check that a SCSI controller has been registered.
If not, click the [Hardware Wizard] in the [Hardware] tab in step 2 to detect the SCSI
card and install a driver.
• For Windows NT
1 Double-click the SCSI adapter icon in the Control Panel window to check whether
the SCSI controller is registered.
If the controller is not registered, click Add on the Drivers tab, then install the SCSI
card driver.
● Did you turn the SCSI device on before turning the PC unit on? If not, the device is not
recognized properly.