Filter
Top Products
73
• Ink cartridge is not installed in the imprinter properly. Please check it and try.
Cause: The imprinter (Endorser) has no ink cartridge or the ink cartridge may
be mounted improperly.
User response: Check that the ink cartridge of the imprinter is mounted properly and
scan again.
• Imprinter position is out of paper. Please check the imprinter position and try again.
Cause: Printing is not available because the printing part is outside the paper
width.
User response: Adjust the imprinter so that the printing part is settled within the paper
width.
• The double feed is detected.
Cause: The papers are scanned with double feeding. (One paper stuck to
another)
User response: Remove the papers stopped by double feeding, and reset them.
• Memory is insufficient.
Cause: Insufficient memory for scanning. The memory available may be
insufficient because an application consuming much GDI memory is
operating, too many other programs operate at the same time, or there
are too many registered device drivers. The user may mistakenly
think that adding more memory will solve this problem. However, in
most cases, memory shortage is due to insufficient conventional
memory (called the main memory within 640 kilobytes). Checking
CONFIG.SYS and AUTOEXEC.BAT may be a better solution.
User response: Cancel the registration of device drivers that are irrelevant and make
sure that only the absolutely necessary programs are operating. Use
the memory optimization tool to allocate as much conventional
memory as possible.
• An error occurred in the temporary file.
Cause: Accessing the internal temporary file of the scanned image is causing
the error. The disk space may be insufficient, the temporary file may
be damaged, or other programs may be affecting disk access.
User response: Increase the free space of the disk. Check the hard disk (chkdsk and
scandsk). Make sure that no other program is accessing the disk. If
the error message persists, contact the retail store where the product
was purchased or the nearest service center.