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5.2 Remedying Typical Troubles
fi-4120C2 Image Scanner Operator’s Guide 69
TROUBLESHOOTING
5
5.2 Remedying Typical Troubles
This section describes troubles that may occur during scanning and how to remedy that trouble.
Before you ask for repair, check the following flowcharts.
If the remedies in these flowcharts do not solve the problem, check the items in "5.3 Items to
Check Before Contacting the Agent Where You Bought the Scanner" (page. 81) and then contact
the agent where you bought the scanner.
Are power cable and AC adapter
correctly connected?
YES
YES
Correctly connect power cable.
NO
Press power button.
If you cannot solve the problem
after taking measures, check the
items in "5.3 Items to check before
contacting the dealer where you
bought the scanner" and contact
the dealer or an authorized
FUJITSU service provider.
Did you push the power
button?
NO
Symptom 1
Scanner cannot be turned ON.
YES
NO
You must use the AC adapter
and cable supplied with your
scanner by the manufacturer.
Please get the correct AC
adapter and cable to connect
to your scanner.
Are you using the correct AC cable
and AC adapter supplied with the
scanner from the manufacturer?