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5.3 Items to Check Before Contacting the Agent Where You Bought the Scanner
fi-4120C2 Image Scanner Operator’s Guide 81
TROUBLESHOOTING
5
5.3 Items to Check Before Contacting the Agent Where
You Bought the Scanner
Check the following items before you contact the agent where you bought the scanner.
■ General Details
Item findings
Model (Example) fi-4120C2
For details on model, see "5.4 Checking Labels on
the Scanner" (page. 83).
Serial No. (Example) 000001
For details on serial No., see "5.4 Checking Labels
on the Scanner" (page. 83).
Production date (Example) 2004-5 (May, 2004)
For details on production date, see "5.4 Checking
Labels on the Scanner" (page. 83).
Date of purchase
Symptom
Frequency of trouble