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5.2 Remedying Typical Troubles
fi-4120C2 Image Scanner Operator’s Guide 79
TROUBLESHOOTING
5
*) For details on how to clean the rollers, see "3.2 Cleaning the ADF" (page. 45).
Clean all the rollers. (*)
YES
NO
YES
Have you cleaned all the
rollers?
Have you adjusted the scan
scale?
Set the scan scale.
Which OS do you use?
NO
Symptom 12
Display the properties of
the scanner that you are
using on "Scanners and
Cameras" in the control
panel, then adjust the
scan scale.
Windows 98/
Windows Me/
Windows 2000/
Windows XP
Windows 95/
Windows NT 4.0
Right click the Scanner
Control Center icon and select
[Options] then adjust the scan
scale.
Is the Scanner Control Center
icon displayed in the task tray?
NO
Select [FUJITSU Scanner Control
Center] from the Start menu and
run it.
YES
The scanned images are elongated
Check the items in "5.3 Items
to check before contacting
the dealer where you bought
the scanner" and contact
the dealer or an authorized
FUJITSU service provider.