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5.2 Remedying Typical Troubles
fi-4120C2 Image Scanner Operator’s Guide 77
TROUBLESHOOTING
5
*1) For details on requirements, see "6.2 Document Quality" (page. 87).
*2) For details on how to install the consumables, see "4 REPLACING CONSUM-
ABLES" (page. 49).
*3) For details on how to clean the consumables, see "3 DAILY CARE" (page. 43).
*4) For details on how to replace the consumables, see "4 REPLACING CONSUM-
ABLES" (page. 49).
Use documents that satisfy
the requirements.(*1)
NO
YES
Was the document fanned
before loading on ADF paper
chute?
NO
Fan the document before
loading, or reduce the number
of sheets of the document.
Are all the consumables
(Pick roller and Pad ASSY)
installed correctly?
NO
Correctly install the
consumable(Pick roller and
Pad ASSY), if needed. (*2)
YES
Is any of consumables
(Pick roller, Pad ASSY) dirty?
YES
Clean the dirty consumable.
(*3)
YES
Is any of consumables (Pick roller
and Pad ASSY) worn out? (Check
the consumable counter)
Replace the consumable,
if needed. (*4)
NO
YES
NO
Symptom 10
Pickup errors occur frequently.
Do the documents satisfy the
conditions described on
"6.2 Document Quality"?
If you cannot solve the problem
after taking measures, check the
items in "5.3 Items to check before
contacting the dealer where you
bought the scanner" and contact
the dealer or an authorized
FUJITSU service provider.