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5.2 Remedying Common Troubles
This section describes troubles that may occur during scanning and how to remedy them.
Before you ask for repair service, check the following flowcharts.
If you cannot solve the problem after checking the remedies in the flowcharts, check the items in
"5.3 Items to check before contacting the agent where you bought the scanner" on page 98 and then
contact the agent where you bought the scanner.
Are the power cable and the AC
adapter correctly connected?
YES
YES
Connect the power cable
correctly.
NO
Press power the button.
Contact the manufacturer’s
authorized service center.
Have you pushed the power
button?
NO
Symptom 1
The scanner does not turn ON.