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Troubleshooting
www.gateway.com
You see a “Printer is out of paper” error message
■ After adding paper, make sure that the printer is online. Most printers have
an online/offline button that you need to press after adding paper.
Sound
You are not getting sound from the built-in speakers
■ Make sure that headphones are not plugged into the headphone jack. For
the location of the headphone jack, see “Left side” on page 3 and “Back”
on page 257.
■ Make sure that the volume control on your notebook is turned up. For
more information, see “Status indicators” on page 26.
■ Make sure that the Windows volume control is turned up. For more
information, see “Adjusting the volume in Windows XP” on page 86 or
“Adjusting the volume in Windows 2000” on page 89.
■ Make sure that Mute controls are turned off. For more information, see
“Status indicators” on page 26 or “Adjusting the volume in Windows XP”
on page 86 or “Adjusting the volume in Windows 2000” on page 89.
You are not getting sound from headphones plugged into the port
replicator
■ Make sure that headphones are not plugged into your notebook’s
headphone jack. For the location of the headphone jack, see “Left side”
on page 3.
Touchpad
The touchpad does not work
Attaching a PS/2 mouse to your notebook or port replicator may deactivate the
touchpad.
Help and
Support
For more information about troubleshooting sound issues
in Windows XP, click Start, then click Help and Support.
Type the keyword sound troubleshooter in the HelpSpot
Search box , then click the arrow.