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Video problems 91
The color monitor displays everything in black and white.
The displayed characters are garbled.
The video is distorted.
Probable cause Solution
The computer was turned on
before the monitor
Make sure the monitor is turned on, then
restart the computer.
The display type is set
incorrectly
In the Control Panel window, double-click
Display, set the display to the appropriate
video type and resolution, then restart the
computer.
Probable cause Solution
The video cable is damaged Make sure the cable and connectors are in
good condition (no bent pins or broken wires).
The display setup is incorrect In the Control Panel window, double-click
Display and check the settings. The correct
video type should be selected, along with a
supported resolution. Check your monitor and
video controller documentation for details.
Probable cause Solution
The monitor controls are not
properly adjusted
Adjust the monitor controls until the text
becomes clear. (See your monitor
documentation for more information.)
The connector or cable is
damaged
Make sure the cable and connectors are in
good condition (no bent pins or broken wires).
The surge protector or UPS is
damaged
Disconnect the monitor power cable and
connect it directly to the power source.
The monitor is too close to a
source of electrical
interference
Move the monitor away from sources of
electrical interference, such as televisions,
unshielded speakers, microwave ovens,
fluorescent lights, and metal beams or shelves.
The monitor needs to be
degaussed
Turn off the computer and monitor for at least
a half hour, then restart the computer.