Gateway E-6100 Personal Computer User Manual


 
149
Troubleshooting
www.gateway.com
To set a default printer in Windows 2000:
1 Click Start, Settings, then click Printers.
2 Right-click on the name of the printer you want to be the default
printer, then click
Set as Default.
Make sure that the cable between the printer and your computer is
connected securely to the correct port.
Check the cable for bent or broken pins.
Reinstall the printer driver. See the documentation that came with your
printer for instructions on installing the printer driver.
You see a “Printer queue is full” error message
Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline in Windows XP:
1 Click Start, then click Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, click
Printers and Other
Hardware
.
2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes
window opens.
3 Right-click the name of the printer you want to use. If the menu
shows a check mark next to
Use Printer Offline, click Use Printer Offline
to clear the check mark.
Help and
Support
For more information about printer troubleshooting in
Windows XP, click Start, then click Help and Support.
Type the keyword printer troubleshooter in the
HelpSpot Search box , then click
the arrow.