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Chapter 9: Troubleshooting
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To make sure that the printer is not set to work offline in
Windows 2000:
1 Click Start, Settings, then click Printers.
2 Right-click the name of the printer you want to use. If the menu
shows a check mark next to
Use Printer Offline, click Use Printer Offline
to clear the check mark.
■ Wait until files have been printed before sending additional files to the
printer.
■ If you print large files or many files at one time, you may want to add
additional memory to the printer. See the printer documentation for more
information about adding additional memory.
You see a “Printer is out of paper” error message
After adding paper, make sure that the printer is online. Many printers have
an online/offline button that you need to press after adding paper.
Sound
You are not getting sound from the speakers
■ Make sure that the speakers are turned on.
■ Make sure that the volume controls are turned up.
■ Make sure that mute controls are turned off.
■ If you are using external speakers, see the speaker setup poster to check
your speaker connections.
Help and
Support
For more information about sound troubleshooting in
Windows XP, click Start, then click Help and Support.
Type the keyword sound troubleshooter in the HelpSpot
Search box , then click the arrow.