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ProBridge Ethernet
User Manual
30
Contacting technical support
For assistance installing, operating, maintaining, and
troubleshooting this product, refer to this document and any other
documentation provided. If you still have questions, you may
contact technical support during normal business hours (Monday
through Friday, excluding holidays, between 6 a.m. and 5 p.m.
Pacific Time).
Note: Be ready at the equipment before calling for technical support.
Online publication library
Another great resource for assistance with your GE product is our
online publication library, available to all of our customers. To
access the library, go to our website at the following location:
http://www.gesecurity.com
In the Tools area at the top, click the Publication Library link.
After you register and log on, you may search through our online
library for the documentation you need.
1
Table 8. Sales and support contact information
Sales Technical support
Phone
Toll-free: 888.GESECURity (888.437.3287 in the US, including
Alaska and Hawaii; Puerto Rico; Canada).
Outside the toll-free area: 503.885.5700.
E-mail
info@gesecurity.com generaltech@ge.com
Fax
800.483.2495 541.752.9096 (24 hours/day)
1. Many GE documents are provided as PDFs. To read these documents,
you will need Adobe Acrobat Reader, which can be downloaded free
from Adobe’s website at www.adobe.com.