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Chapter 8 Troubleshooting
This section provides solutions to common problems that may occur during
installation, configuration or use of the AirCruiser G Wireless Router.
Q: I can’t remember the password or IP address of the router.
A: You can resolve this by pressing the “Init” button on your Router. The
Router will reboot and all settings (including the default password) will be
restored to their default values.
Q: I can’t connect to the Internet.
A: 1. Check that the power cord is connected properly, and the router’s
power LED is lit green.
2. Verify that all the configuration settings are correct.
3. Check that your ADSL/Cable Modem is operating normally, and/or
you have ISP service available.
4. Check that all network cabling is properly connected.
Q: I can’t access the AirCruiser G Wireless Router Web Configuration
Utility.
A: 1. Please check the Ethernet cable between the PC and the Router is
properly connected.
2. Make sure your computer’s IP address is on the subnet where the
Router locates.
3. In your PC’s TCP/IP settings, try checking the setting “Obtain and IP
address automatically” and try again.
4. Make sure you are using the correct login information. The default
value is ‘admin’ for both username and password.
Q: Where in the network do I connect the router?
A: In a typical environment, the AirCruiser G Wireless Router is installed
directly onto the ADSL/Cable Modem. Plug the RJ45 Ethernet cable of the
ADSL or Cable Modem into the WAN port of the Router.
Q: Can the AirCruiser G Wireless Router work as a DHCP server?
A: Yes. The AirCruiser G Wireless Router has a built-in DHCP server
function so that apart from all the standard DHCP functions, it helps
prevent IP conflicts.
Q: What is WEP?
A: Wired Equivalent Privacy (WEP) is a security mechanism defined within
the 802.11 standard. It is designed to make the link integrity of the
wireless medium equal to wired cable. Data privacy mechanism based on
a 40 bits (128 bit optional) shared key algorithm, as described in the IEEE
802.11 standard.