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Memory Problems
Start: Problem with
plug-in memory
Intermittent
problem?
Yes
End current
session.
No
Run short OB
memory self-test
Exit software
and turn off OB
Remove OB
battery,
disconnect ac
adapter
Remove and
examine
memory module
Module
appropriate and
compatible?
With memory
module
removed,
replace battery,
attach ac
adapter
A
Done: Memory
inappropriate for
this model OB
Yes
Memory
self-test OK?
Done: Suspect bad
memory module
Run long OB
memory self-test
Memory
self-test
OK?
Run different
software to
eliminate
potential
software
Memory
appears OK
now?
Done: Suspect
memory module
problem
Done
Yes
Yes
Yes
No
No
No
No