HP (Hewlett-Packard) 425 Laptop User Manual


 
35
Parallel Port Problems
Start: Problem with
parallel port
Problem with
Laplink Remote?
Yes
Physical
inspection:
Cable
connected?
Cable pins OK?
No
Troubleshoot
Laplink Remote
Clean boot:
Ctrl Alt Del,
press F5 during
boot
See
Windows?
Exit to DOS
Use PRN
command to
print a file
Prints file
OK?
Other printer
available?
Attach OB and
use PRN
command to
print file on
different printer
Prints file
OK?
Done: Suspect bad
printer or cable
Run OB self-test
diagnostics:
CDIAG or
OBTEST,
depending on
unit
A
Yes
Done: Parallel
port OK
Yes
Yes
No
No
No
NoYes