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Removing Crusted Ink from Nozzles
Caution Use care during this process to avoid staining your hands or
clothes with ink from the print cartridge.
Black print cartridges left out of the printer or storage container may
experience a crusting of ink on the print cartridge nozzles.
Do not install a
print cartridge with this crusting into the printer or in the storage container
.
Use the following procedure to remove the crusted ink from the nose of a
black print cartridge.
1. Grasp the print cartridge by the green top portion of the print cartridge.
2. Using a damp cloth, gently and slowly wipe the dried ink off the print
cartridge nozzles and into a trash container.
3. Once again, gently and slowly wipe any residual ink off the nozzle plate
with a clean portion of the damp cloth.
4. Run the print cartridge cleaning routine. (Refer to "Troubleshooting
Information/Printer Diagnostic Information/Print Cartridge Cleaning.")
5. Open the top cover and clean the wiper located near the right side of the
mechanism.
6. Observe the print cartridge cleaning routine printout.
If the printout is not missing dots toward the end of the page, the
print cartridge is restored to operating condition.
If the printout is missing dots toward the end of the printout, the
process did not restore the print cartridge. Replace the print
cartridge.