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4 Hewlett Packard Support and Information Services
Your HP Authorized Reseller
Your HP Authorized Reseller
HP Authorized Resellers have been trained on HP Vectra equipment
and are familiar with its configuration and environment. Authorized
Resellers can also answer questions regarding non-HP hardware,
software and systems as well as answer queries about usage not
intended for, or not commonly used with the HP Vectra.
Authorized HP Resellers can also offer consulting services tailored to
your specific needs regarding product development or custom
installations, as will third party support services, or the HP Customer
Support organization in your country.
HP SupportPack
HP’s three-year SupportPack is available from your local reseller. It
must be purchased within 30 days of purchasing your HP Vectra.
The concept of SupportPack is simple. It allows you to extend your
one-year on-site hardware warranty to a three-year on-site hardware
warranty, offering next day on-site response.
SupportPack is valid for the piece of equipment for which it was
bought, but is not transferable from one piece of equipment to another.