HP (Hewlett-Packard) 5/xxx Personal Computer User Manual


 
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4 Hewlett Packard Support and Information Services
HP Network Phone-in Support Service (NPS)
HP Network Phone-in Support Service (NPS)
The HP Network Phone-in Support Service (NPS) provides fast access
to HP experts in networked Multivendor environments.
It can help you to:
resolve complex network problems,
leverage HP’s alliances with leading Network Operating Systems and
Network manufacturers,
support your HP and non-HP products with a single telephone call,
increase network uptime.
You can purchase the HP NPS service as an annual contract, billable in
advance annually, bi-annually, quarterly, or at an hourly rate. This
contract service provides unlimited toll-free access to HP Response
Center Engineers (RCEs).
To obtain an HP NPS contract, contact your HP authorized reseller, or
if you are in the US call (800) 437-9140.