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Control panel message Description Recommended action
68.X PERMANENT STORAGE WRITE FAIL
To continue touch OK
The MFP NVRAM is failing to write. Printing
can continue, but some unexpected functions
might occur if an error occurred in permanent
storage.
Touch OK to clear the message. If the
message is not cleared, turn the MFP off, and
then turn the MFP on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to
http://www.hp.com/support/ljcm4730mfp.)
68.X STORAGE ERROR SETTINGS
CHANGED To continue touch OK
One or more MFP settings are invalid and
have been reset to the factory-default
settings. Printing can continue, but some
unexpected functions might occur if an error
occurred in permanent storage.
Touch OK to clear the message. If the
message is not cleared, turn the MFP off, and
then turn the MFP on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to
http://www.hp.com/support/ljcm4730mfp.)
69.X ERROR To continue turn off then on A temporary printing error occurred. Turn the MFP off, and then turn the MFP on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to
http://www.hp.com/support/ljcm4730mfp.)
79 ERROR To continue turn off then on A critical hardware error occurred. Turn the MFP off, and then turn the MFP on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to
http://www.hp.com/support/ljcm4730mfp.)
8X.YYYY EIO ERROR The EIO accessory card has encountered a
critical error, as specified by YYYY.
Try the following actions to clear the
message.
1. Turn the MFP off, and then turn the MFP
on.
2. Turn the MFP off, reseat the EIO
accessory, and then turn the MFP on.
3. Replace the EIO accessory.
8X.YYYY EMBEDDED JETDIRECT ERROR The embedded HP Jetdirect print server has
encountered a critical error, as specified by
YYYY.
Turn the MFP off, and then turn the MFP on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to
http://www.hp.com/support/ljcm4730mfp.)
Access denied MENUS LOCKED The control panel function that you are trying
to use has been locked to prevent
unauthorized access.
Contact the network administrator.
ACTION NOT CURRENTLY AVAILABLE
FOR TRAY X TRAY SIZE CANNOT BE ANY
SIZE/ANY CUSTOM
A duplexed (2-sided) document was
requested from a tray that is set to Any Size
or Any Custom. Duplexing is not allowed
from a tray configured to Any Size or Any
Custom.
Select another tray or reconfigure the tray.
Authentication information is incorrect.
Please re-enter information.
A user name or password is incorrect. Type the information again.
Table 16-1 Control-panel messages (continued)
232 Chapter 16 Problem solving ENWW