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Clear jams in tray 1
NOTE If the protective insert does not eject properly when the printer is first installed, follow
this procedure to clear the jam.
1. Perform the steps in Clear jams behind the right covers.
2. Remove loaded media.
3. Remove any jammed paper from the tray.
4. Reload the media.
5. Verify that the media is located correctly and is not above the fill tabs.
6. Confirm that the guides are in the correct position.
Clear jams in tray 2, 3, or 4
1. Perform the steps in Clear jams behind the right covers.
2. Slide the indicated tray out and remove any jammed paper.
3. Close the tray. If the jam is cleared, the print job will continue.
246 Chapter 16 Problem solving ENWW