HP (Hewlett-Packard) C3917A Printer User Manual


 
Image Formation Troubleshooting
Half Self-Test Functional Check
The electro-photographic process can be subdivided into the
following stages:
Cleaning (Physical and Electrostatic).
Conditioning (Primary Charge Roller).
Writing (Laser Modulation).
Development (Formation of the Toner Image).
Transfer (Charge to transfer the image to paper).
The purpose of the Half Self Test Check is to determine which
process is malfunctioning. Perform the test as follows:
1 Initiate an 05 SELF TEST.
2 Open or switch OFF the printer after the paper advances
halfway through the printer (the leading edge of the paper
should advance at least past the Transfer Charge roller).
3 Remove the Toner Cartridge.
4 Open the Toner Cartridges drum shield to view the drums
surface.
If a dark and distinct toner image is present on the drums
surface, assume that the first four functions of the
electro-photographic process are functioning, and troubleshoot
the failure as a transfer problem. If NO image is present on the
photoconductive drum, perform the checks shown on the following
pages.
The Drum Rotation Functional Check.
High voltage Power Supply Check.
Troubleshooting 7-49