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HP CONFIDENTIAL
File Name: 339674-1.doc Last Saved On: 8/14/03 3:54 PM
Troubleshooting 81
Problem Troubleshooting
Video displays all green or red. • Check the UTP CAT5 cable for breaks or bad
crimps.
• Check the VGA connection for a bent pins.
The Screen Saver does not turn on.
Be sure to click OK to confirm the screen saver
selection. Click X or press Esc to cancel the
command.
The video resolution is distorted. For more information, refer to the Connection Length
Table (on page 81).
Connection Length Table
The HP KVM Server Console Switch offers optimum video performance when
the distance between the server and console switch is 50 feet or less (1280 x 1024
at 75 Hz). The system is capable of operation at distances up to 100 feet at
reduced video resolutions (800 x 640 at 60 Hz, worst case).
1280 x 1024 1024 x 768 800 x 640
50 feet X X X
75 feet
X
100 feet
X