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Change the pickup roller
Normal use with good media causes wear. The use of poor media might require more frequent
replacement of the pickup roller.
If the device regularly mispicks (no media feeds through), you might need to change or clean the pickup
roller. See
Clean the pickup roller on page 53 to order a new pickup roller.
CAUTION: Failure to complete this procedure might damage the device.
1. Open the print-cartridge door, and remove the old print cartridge. See the recycling information
inside the print-cartridge box.
CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light. Cover
the print cartridge with a sheet of paper.
2. Find the pickup roller.
50 Chapter 6 Managing and maintenance ENWW