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254 Chapter 9 – Image quality EN
• The inside of the printer is dirty, print a cleaning page.
• The toner cartridge is defective.
• The media is too smooth.
• The fuser setting is wrong for the media type.*
• The fusing assembly is defective or dirty.
• The printer driver is not set for the correct media.
*This feature does not apply to all products.
• The media is too smooth.
– Print a few more pages to see if the problem corrects itself.
• The printer operating environment does not meet HP specifications.
• Maintenance is due.
– Print a copy of the supplies status page, and install the printer
maintenance kit.*
*This feature does not apply to all products.
1200, 3100, 3150, and 3200 series only
• Recalibrate the scanner.
• The contrast is not set correctly.
• The original image is very light or very dark.
• The scanned image is too light or too dark because the original was
on colored media.
Loose toner
Misformed characters
Outgoing faxes/copies/scanned images are
too light or too dark