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Control panel message Description Recommended action
E-mail Gateway rejected the job because
of the addressing information. Job failed.
One or more of the e-mail addresses is
incorrect.
Send the job again with the correct
addresses.
Error executing Digital Send job. Job
failed.
A digital send job has failed and cannot be
delivered.
Try to send the job again.
Folder list is full. To add a folder, you must
first delete a folder.
The device limits the number of folders that
can be established.
Delete an unused folder to add a new folder.
Front side optical system error The scanner has experienced an error. To temporarily clear the message so you can
send a fax or send e-mail, touch Hide. If this
message persists, contact an HP-authorized
service or support provider. See the HP
support flyer or go to
www.hp.com/support/
LJM3027mfp or www.hp.com/support/
LJM3035mfp.
HP digital sending: delivery error A digital send job has failed and cannot be
delivered.
Send the job again.
Install black cartridge The print cartridge has been removed or has
been installed incorrectly.
Replace or reinstall the print cartridge
correctly to continue printing.
Insufficient memory to load fonts/data
<device> To continue touch OK
The device does not have enough memory to
load the data (for example, fonts or macros)
from the location specified.
Touch OK to continue without this
information. If the message persists, add
more memory.
Jam in document feeder Media is jammed in the document feeder
(ADF).
Remove jammed media from the document
feeder (ADF). Follow the instructions in the
onscreen dialog box, or see
Clear jams from
the input-tray areas on page 168.
If the message persists after all jams have
been cleared, a sensor might be stuck or
broken. Contact an HP-authorized service or
support provider. See the HP support flyer, or
go to
www.hp.com/support/LJM3027mfp or
www.hp.com/support/LJM3035mfp.
LDAP server is not responding. Contact
administrator.
The LDAP server has exceeded the time out
value for an address request.
Verify the LDAP server address. See Solve
e-mail problems on page 198. Contact the
network administrator.
Load Tray 1: <type>, <size> The tray is empty or configured for a different
size than the size requested.
Follow the instructions in the onscreen dialog
box.
Manually feed: <type>, <size> The specified job requires manual feed from
tray 1.
Load the requested media into tray 1.
To override the message, touch OK to use a
type and size of media that is available in
another tray.
Network connection required for digital
sending. Contact administrator.
A digital-sending feature has been
configured, but a network connection is not
detected.
Verify the network connection. See Solve
network printing problems on page 189.
Contact the network administrator.
Non HP supply installed Economode
disabled
A non-HP supply or a refilled HP supply has
been installed.
Follow the instructions in the onscreen dialog
box.
Novell Login Required Novell authentication has been enabled for
this destination.
Enter Novell network credentials to access
the copy and fax features.
Order black cartridge The number of pages remaining for the print
cartridge has reached the low threshold. The
Touch OK to continue printing until the print
cartridge is out of toner.
Table 11-1 Control-panel messages (continued)
160 Chapter 11 Problem solving ENWW