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For rack-mounted servers, check the cables to the KVM switch and be sure the switch is correc
set for the server. You may need to c
tly
onnect the monitor directly to the server to be sure the KVM
ble connection from the monitor to the server, and then
5. or type the password, and wait a few moments for the screen to activate to be sure
6.
7. Be su like
the video is not working. Disconnect the video cable from the onboard video, and then reconnect it
to the video jack on the expansion board.
switch has not failed.
o For tower-model servers, check the ca
from the server to the power outlet.
Press any key,
the energy saver feature is not in effect.
Be sure the video driver is current. Refer to the third-party video adapter documentation for driver
requirements.
re a video expansion board has not been added to replace onboard video, making it seem
NOTE: All servers automatically bypass onboard video when a video expansion board is
present.
8.
ssword is enabled
y using the
9. If the video expansion board is installed in a PCI Hot Plug slot, be sure the slot has power by
ocumentation.
properly with energy saver features
e sure the monitor supports energy saver features, and if it does not, disable the features.
• Be sure the 15-pin VGA cable is securely connected to the correct VGA port on the server and to the
Slow-moving horizontal lines are displayed
netic field interference is not occurring. Move the monitor away from other monitors
or power transformers.
Action: Be sure the server speaker is connected. Refer to the server documentation.
Press any key, or type the password, and wait a few moments for the screen to activate to be sure
the power-on password feature is not in effect. You can also tell if the power-on pa
if a key symbol is displayed on the screen when POST completes.
If you do not have access to the password, you must disable the power-on password b
Password Disable switch on the system board. Refer to the server documentation.
checking the power LED on the slot, if applicable. Refer to the server d
10. Be sure the server and the operating system support the video expansion board.
Monitor does not function
Action: B
Video colors are wrong
Action:
monitor.
• Be sure the monitor and any KVM switch are compatible with the VGA output of the server.
Action: Be sure mag
Audio problems
Troubleshooting 74