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Troubleshooting 82
To flash the ROM using ROMPaq:
1. Download the system ROMPaq utility diskette or USB drive key for each target server. ROMPaq
downloads are available on the HP website (http://www.hp.com/support).
2. Shut down each target server, and then reboot using the correct ROMPaq diskette or USB drive key for
that server.
3. Follow the interactive session in the ROMPaq utility, and then select the devices to be flashed.
4. After the ROMPaq utility flashes the ROM for the selected devices, cycle power manually to reboot the
system back into the operating system.
Option ROMPaqs have been retired as an upgrade delivery method for storage options. Firmware upgrades
for storage options are now delivered using Smart Components and Smart Component deployment utilities.
For additional information about the ROMPaq utility, see the server documentation or the HP website
(http://www.hp.com/support).
Current firmware versions
Automatic firmware updates
Subscriber's Choice (http://www.hp.com/go/subscriberschoice)
Manual firmware updates
Download the latest firmware updates from the HP website (http://www.hp.com/support).
Updating firmware
To verify the firmware version, use HP Insight Diagnostics (on page 40).
To update the firmware:
1. Check the firmware version on the device.
2. Determine the latest firmware version available.
3. If a TPM is installed and enabled on the server, disable BitLocker™ before updating the firmware. For
more information, see the operating system documentation.
4. Update the firmware to the current version supported for the hardware configuration.
5. Verify the firmware update by checking the firmware version.
6. If a TPM is installed and enabled on the server, enable BitLocker™ after the firmware update is
complete. For more information, see the operating system documentation.
Drivers
HP drivers and utilities can be found on the Easy Set-up CD. For the latest drivers and information on
supported operating systems, refer to the HP website (http://www.hp.com/support).
IMPORTANT: Always perform a backup before installing or updating device drivers.