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7 Common Administration Command Menu
UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 300
Table 20 describes the columns in the System Monitor-Voice Channels
window.
Table 20. Columns in the System Monitor Window
Column Description
Channel
Lists the existing channels on the voice system. Virtual channels have the
letter v appended to the channel number. These channels are not voice
channels but are instead used for “data-only” applications. The number of
virtual channels in the system depends on the software applications
installed. In most systems, there is a single virtual channel for the playing
of background speech.
Calls Today
Lists the number of calls made to a particular channel within the system.
This column reflects the number of calls received during the day for the
particular channel since the last stop and start of the voice system. When
the end of the day occurs or the voice system is stopped and then
restarted, the number of calls in the Calls Today column starts at zero.
Calls are monitored for a 24-hour period, on any day beginning at
midnight (12 a.m.). For virtual channels, this value is the number of times
the service was used to run a data-only service.
Voice Service
Provides the name of the service that is associated with the
corresponding voice or virtual channel.
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