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7 Common Administration Reports Administration
UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 330
If you enter a range between 9 and 16, the system displays call data for
calls made between 9 a.m. and 5 p.m. The default is all, meaning that the
system displays call data for the entire 24 hour period for the day.
Note: Hourly Call Data Summary Reports are not processed until
midnight of each day. If you make a request for information on
Tuesday, the information will not be displayed until the following
day, Wednesday.
5 Enter a service name, or all, or press F2 (Choices) to select from a menu
in the
Service: field to limit the report to a particular service. The default
is all, meaning that the report displays call data for all services.
6 Enter Yes or No, or press F2 (Choices) to select from a menu in the
Include Call Data Fields?: field to specify if event data should be
included on the report. The default is No. If call event data exists for a
particular record, this information appears immediately after the record
entry on the Call Data Summary Report window.
7 Press F3 (Save).
The system displays the previous Call Data Summary Report window.
8 (Optional) Press F8 (Actions).
The system displays the Actions Menu (Figure 150 on page 337
).
9 (Optional) Select: