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Resource Description Details
FOR RESELLERS
HP Partner Portal
(Requires eligible HP outlet
ID number, user name and
password for access)
Online access to full business assistance, up-to-date product and
program information, literature and e-mail alerts
www.hp.com.partners/us
Current Price Information
Online access to HP pricing
Select Prices, Canadian Partners – see
additional information below
Literature Ordering
Online access to HP literature
Select Marketing Toolkit, Literature
Ordering
HP eIRG
This tool provides users with all the information found in the printed
P&DI IRG in a highly user-friendly electronic format with or without
internet access.
Select Marketing Toolkit, eIRG installer
HP Printing and Digital
Imaging Products Online IRG
Online access to HP printing and digital imaging product information
via HP Partner Portal; view or print the latest product data
Select Marketing Toolkit, Instant Reference
Guides, Printing & Imaging
E-Mail Alert News
Provides resellers with the latest product, program, promotion
and training news from HP
Select News to view messages.
HP Commercial Partners
Support Center
(Requires eligible HP outlet
ID number for access)
For HP authorized and registered resellers; pre-sale technical support
1-888-629-6914
Suppliesinfo
Delivers HP supplies online sales training, knowledge of
HP’s science of printing campaign, tools and resources, program
information and support. New registrants contact Suppliesinfo
customer support from link on site to receive code
www.suppliesinfo.com
FOR RESELLERS AND END-USER CUSTOMERS
HP Home Page
Online access to HP’s products, services and support
www.hp.com
HP Printing Supplies
Home Page
Online access to HP’s supplies
www.hp.com/go/printsupplies
HP Customer Care Website
Free, one-stop, online access to technical support for HP PC,
printer and imaging products
www.hp.com/cposupport/eschome.html
HP Parts Ordering
Place parts orders online, check order status
www.hp.com/buy/parts
HP Partsurfer
Online access to HP service parts information
http://partsurfer.hp.com
HP Subscriber’s Choice
Free e-mail notification service for product and technical
support alerts
http://www.hp.com/united-states/
subscribe/gateway/
HP Care Pack Look-up Tool
Online access to HP Care Pack product numbers and pricing
http://hp.com/go/lookuptool
HP Printing and Digital
Imaging Products
Selection Guide
High-level, solutions-based customer brochure positions
HP printing and digital imaging products relative to needs
within various environments
www.hp.com/partners/us
Select Marketing Toolkit, Literature
Ordering
www.hp.com/go/SelectionGuide
July: 4AA2-5549ENUC
HP LaserJet Font Solutions
Custom signature and logo fonts are available for your LaserJet printer
661-257-5571 opt. 1 or
www.hp.com/go/laserjetfonts
HP Glossary of
Specifications
Online reference to specification definitions, special offers, news and
events and catalog and news requests
www.hp.com/go/glossary
Third-Party Solutions
Find solutions that integrate with your HP printing and digital imaging
products
www.hpgsc.com
HP Product Accessibility
HP is committed to providing products and services that are accessible
to people with disabilities
www.hp.com/accessibility
1-888-259-5707
HP Financing
HP finance plans provide all the benefits of new technology without
the risk or cost of ownership
1-888-999-4783 M–F, 8am–8pm EST
HP Color Printing Center
Online access to reliable color printing solutions for your office
www.hp.com/go/color
HP Product Replacement
Tool
Online tool for easy identification of printing and multifunction product
replacement recommendations
www.hp.com/smb/productreplacement
FOR END-USER CUSTOMERS
Service Information Line
Automated 24-hour service-reseller referral system
1-800-243-9816 (U.S.) 24/7
1-800-387-3867 (Canada)
HP Pay Per Use
For information on HP’s cost-saving, single-source printing solution
www.hp.com/go/printservices
FOR CANADIAN RESELLERS
Reseller Sales Consulting
For HP authorized resellers; pre- and post-sale technical support
1-800-668-7670
HP Partner Portal
Online access to full business assistance, up-to-date product and
program information, literature and e-mail alerts
http://www.hp.ca/pweb
FOR CANADIAN RESELLERS AND END-USER CUSTOMERS
HP Home Page
Online access to HP’s products, services and support
http://www.hp.ca
Customer Care
Support Lines
Service and support for all HP consumer computing products
and all consumer and commercial imaging and printing products.
Service and support for all Compaq branded (consumer) personal
computing products
1-800-HPINVENT
1-800-OKCOMPAQ
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HP Resource Directory
HP Resource Directory