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Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . .49
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .49
POST beep codes . . . . . . . . . . . . . . . . . . . . . . .49
POST error codes . . . . . . . . . . . . . . . . . . . . . . . .50
ServerGuide problems . . . . . . . . . . . . . . . . . . . . . .63
Troubleshooting tables . . . . . . . . . . . . . . . . . . . . . .63
CD or DVD drive problems . . . . . . . . . . . . . . . . . . .64
Diskette drive problems . . . . . . . . . . . . . . . . . . . . .65
General problems . . . . . . . . . . . . . . . . . . . . . . .65
Hard disk drive problems . . . . . . . . . . . . . . . . . . . .65
Intermittent problems . . . . . . . . . . . . . . . . . . . . . .66
Keyboard, mouse, or pointing-device problems . . . . . . . . . . . .67
Memory problems . . . . . . . . . . . . . . . . . . . . . . .68
Microprocessor problems . . . . . . . . . . . . . . . . . . . .69
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .69
Optional-device problems . . . . . . . . . . . . . . . . . . . .72
Power problems . . . . . . . . . . . . . . . . . . . . . . .73
Serial port problems . . . . . . . . . . . . . . . . . . . . . .74
Software problems . . . . . . . . . . . . . . . . . . . . . .75
Universal Serial Bus device problems . . . . . . . . . . . . . . .75
System-board LEDs . . . . . . . . . . . . . . . . . . . . . . .76
Appendix A. Getting help and technical assistance . . . . . . . . . .77
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .77
Using the documentation . . . . . . . . . . . . . . . . . . . . .77
Getting help and information from the World Wide Web . . . . . . . . . .78
Software service and support . . . . . . . . . . . . . . . . . . .78
Hardware service and support . . . . . . . . . . . . . . . . . . .78
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . .79
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . .79
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .80
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .80
Product recycling and disposal . . . . . . . . . . . . . . . . . . .81
Battery return program . . . . . . . . . . . . . . . . . . . . . .82
Electronic emission notices (Class A) . . . . . . . . . . . . . . . . .83
Federal Communications Commission (FCC) statement . . . . . . . . .83
Industry Canada Class A emission compliance statement . . . . . . . .83
Australia and New Zealand Class A statement . . . . . . . . . . . .83
United Kingdom telecommunications safety requirement . . . . . . . . .83
European Union EMC Directive conformance statement . . . . . . . . .83
Taiwanese Class A warning statement . . . . . . . . . . . . . . .84
Chinese Class A warning statement . . . . . . . . . . . . . . . .84
Japanese Voluntary Control Council for Interference (VCCI) statement . . .84
Electronic emission notices (Class B) . . . . . . . . . . . . . . . .85
Federal Communications Commission (FCC) statement . . . . . . . . .85
Industry Canada Class B emission compliance statement . . . . . . . .85
Avis de conformité à la réglementation d’Industrie Canada . . . . . . . .85
European Union EMC Directive conformance statement . . . . . . . . .86
Japanese Voluntary Control Council for Interference (VCCI) statement . . .86
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . .86
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
iv xSeries 206m Types 8485 and 8490: Installation Guide