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131
Machine Description Machine Type Pac No.
Hardcopy (HC) ServicePac Part
No.
Electronic (E) ServicePac Part
No.
IBM IntelliStation – 3 year onsite, next business day response
6202
6204
6214
6803
6836
6846
6849
6850
6851
6868
All models
6894
PC106* N/A 61P7315
Machine Description Machine Type Pac No.
Hardcopy (HC) ServicePac Part
No.
Electronic (E) ServicePac Part
No.
IBM Expansion Units – 3 year onsite service, business hours. 4 hour typical response time
EXP200 3530
EXP300 3531
EXP500 3560
EXP700 1740
PC38 14J1367 14J1373
FAStT 200 3542
FAStT 500 3552
FAStT 700 1742
PC84 N/A 87H8540
LTO Models R20/220/LXU 3600 PC100 N/A 29P0391
LTO Model 109 3600 PC108 N/A 61P7265
IBM Expansion Units – 3 year onsite service, 7 day 24 hour cover. 4 hour typical response time
EXP200 3530
EXP300 3531
EXP500 3560
EXP700 1740
PC39 14J1368 14J1374
FAStT 200 3542
FAStT 500 3552
FAStT 700 1742
PC85 N/A 87H8541
LTO Models R20/220/LXU 3600 PC101 N/A 29P0393
LTO Model 109 3600 PC102 N/A 29P0414
IBM Expansion Units – 3 year onsite service, 7 day 24 hour cover, same day response
RXE100 8684 PC103 N/A 61P7245
IBM Expansion Units – 5 year onsite service, 7 day 24 hour cover, same day response
RXE100 8684 PC104 N/A 61P7247
180 Day Startup
180 day of startup support on IBM eServer
xSeries systems.
8684 PC110* 61P7383 N/A
• Provides remote telephone support on newly purchased IBM eServer xSeries systems. The ServicePac is valid within the first year after Server purchase, for a period
of 180 days once registered.
Please note the new price structure:
E ServicePacs are in some cases now lower in price than the equivalent hardcopy ServicePac
Further information about any of the ServicePac services described can be found in the IBM announcement letters at
www.ibmlink.ibm.com