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IBM PCD Third Party Options Portfolio
The Third Party Options portfolio has been created to provide a strategic non IBM branded product set
that enhances the existing IBM ThinkPad, ThinkCentre, ThinkVision and Think Accessories Brands.
The Third Party Options portfolio allows IBM to present a selection of non IBM products, enabling IBM
Business Partners and Customers to order from IBM whilst leveraging the manufacturers’ direct service
and support capabilities.
All Third Party Options carry standard service and warranty as supplied directly from the manufacturer
of the product.
Please note that IBM does not provide service and warranty directly on any of the non - IBM branded
products detail within the PCD Third Party Options Portfolio. Service and warranty offered by the
named manufacturers’ is outlined below. For further details contact the relevant manufacturer directly.
Service
EMEA Support Summary
· Warranty: Extended. 3 year. Return-to-Base.
· Tech Support: 1 year. Telephone. English Language.
· Hours of Operation: 9:00AM to 5:00PM GMT
· Telephone: +44 (0)1344 382164
· Authorized Countries: UK, France, Germany, Switzerland, Belgium, Denmark, Sweden, Finland,
Netherlands, Norway, Spain, Portugal, and Italy. Austria, Ireland, Greece, Liechtenstein,
Luxembourg,
· Return Address: Adtcom, Network Computing AG, Blegistrasse 11a/b, 6340 Baar, Switzerland.
Direct +31 (0)33 479 3300
http://www.neoware.com
E-mail support:
http://kensington.custhelp.com/cgi-bin/kensington.cfg/php/enduser/ask.php?p_cat_lvl1=8
Warranty Validation:
http://www.iomega.com/support/warranty.html
Product warranty returns:
http://www.iomega.com/europe/support/english/returns.html
IBM is not responsible for the content held on Third Party websites.
Service
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