Filter
Top Products
Chapter 3 — Troubleshooting and Maintaining the SF51
24 SF51 Cordless Scanner User’s Guide
Troubleshooting the SF51
If you have problems using the SF51, use this chapter to find a
possible solution.
Getting Information About Your SF51
You can use Configuration Modes and Utilities commands to
get the following product information about your SF51:
• Product version
• Sub-system versions
• Bluetooth address of your SF51
These commands can also be useful if you need to call Intermec
Product Support.
To get the product version, sub-system versions, or Bluetooth address
1 If necessary, install the USB Bluetooth adapter (P/N 074892)
and create a Bluetooth connection between your SF51 and
your PC. For help, see the USB Bluetooth Adapter Instructions
(P/N 074479) that ship with the adapter.
2 Run an application that can accept bar code information
from the SF51, such as HyperTerminal.
3 Scan one of these bar codes:
Get Product Version
\60\0F\37\20
Get Sub-System Versions
\60\0F\37\24
Get SF51 Bluetooth Device Address
\60\0F\37\23
Tip: Depending on your screen resolution, you may be able
to scan bar codes displayed on your computer screen.