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A-61588 July 2008 B-7
Important restrictions Eligibility: The Advance Exchange Program and the Depot Service are
available to eligible purchasers in the fifty (50) United States, and On-
Site Service is available in the contiguous forty-eight (48) states and in
certain areas of Alaska and Hawaii for products purchased from
authorized distributors of Kodak. The Kodak Scan Station will be
ineligible for any service under warranty if the product falls under any of
Kodak’s then-current Warranty Exclusions, including a purchaser’s
failure to return defective products to Kodak in compliance with Kodak’s
then current Packaging and Shipping Guidelines. Persons are only
considered “eligible purchasers” or “end users” if they originally
purchased the Kodak Scan Station for their own personal or business
use, and not for resale.
Consumables: Consumables are items that wear out under normal
use and must be replaced by the end user as needed. Consumables,
supplies, other expendable items and those items identified as being
the user’s responsibility in the User’s Guide are not covered under the
Limited Warranty.
If any of the above excluded parts or services are required, they may be
available through an authorized service provider at their hourly rates
and at terms then in effect.
Any defective products or parts replaced by Kodak become the
property of Kodak.
Contacting Kodak For Information on Kodak Scanners:
Website: www.Kodak.com/go/docimaging
For U.S. Service, Repair and Technical Assistance by Telephone:
Telephone technical support is available Monday-Friday between the
hours of 5 a.m. to 5 p.m. excluding Kodak holidays. Phone: (800) 822-
1414
For Technical Documentation and FAQ’s available 24 hours a day:
Website: www.Kodak.com/go/docimaging
For Service Program Information
Website: www.Kodak.com/go/disupportservices
Phone: (800) 822-1414