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6-4 A-61662 October 2011
Cleaning the feed rollers Feed rollers include the pick roller, drive roller and separation roller.
All feed rollers should be cleaned and/or replaced at the same time to
ensure optimal scanner function. Maintenance reminder intervals (both
cleaning and replacing) are based on all feed rollers having the same
life cycle.
Cleaning the pick and drive rollers
When the feed rollers become dirty, they may begin to slip on paper or
cause multifeeds. To prevent feeding problems and avoid rubber tire
replacements, it is recommended that you clean the tires on the rollers
every 10,000 pages or as needed. Different document types, the
condition of the documents being scanned, and the volume of scanning
may require more frequent cleanings.
Always remove the rollers from the scanner before cleaning to ensure
best results.
1. Turn off the scanner and unplug it from the wall outlet.
2. Open the scanner cover.
3. Remove the pick roller by rotating the release lever up, push the
pick roller to the right and remove it.
NOTE: Before cleaning the pick and drive rollers, inspect the tires.
If the tires show signs of wear or damage, replace them.
See “Replacement procedures” later in this chapter.
4. Using a roller cleaning pad, scrub the roller tires using a side-to-side
motion. Rotate the roller to clean the entire surface.
IMPORTANT: The roller cleaning pad contains sodium lauryl ether
sulfate and sodium silicate which can cause eye
irritation. Wash hands after use. Refer to the MSDS
for more information.