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A-61500 April 2009 6-1
6 Troubleshooting
This chapter provides:
• A description of the indicator lights located on the front of the
scanner.
• Information about accessing the Operator Log.
• A problem solving chart.
• A message listing of possible errors you may encounter while using
the scanner.
Indicator lights There are four indicator lights on the front of the
scanner. See the table below for LED meanings:
Led display Description
Scanner is in sleep or lamp saver mode.
To return to Ready state:
• press the Start/Resume button on the scanner or enable
scanning from the host, or
• add paper to an empty elevator tray, or remove paper from
the elevator tray.
Scanner is powered on and idle.
Scanner is idle and a document jam or multi-feed has been
detected. See Operator Log for details.
Scanner is idle and has detected a user-correctable error.
See Operator Log for details.
Scanner is idle and has detected a hardware/software error.
Cycle power on the scanner. If the condition persists, see the
Operator Log for details. If the condition cannot be cleared,
call Service.
= green, Power
= green, Ready
= yellow, Jam/User correctable
= red, Service/Error
LED indicators
= indicates when an indicator is flashing